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PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector.

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact [insert RTO name] using the contact details listed below.

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.

Please refer to the additional State or Territory Authority Privacy Notice included in this application process should this be relevant to your application.

Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Contact information

At any time, you may contact [insert RTO name] Pty Ltd to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

"},"ContactDetails":{"ID":"ContactDetails","DISPLAY":"Contact Details","TYPE":"contact-update","FIELDS":{"EMAILADDRESS":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"EMAILADDRESS","DISPLAY":"Email","TYPE":"email","MAXLENGTH":"60","REQUIRED":true,"TOOLTIP":"A contact email address","INFO_ONLY":false},"EMAILADDRESSALTERNATIVE":{"TYPE":"email","DISPLAY":"Alternative email address ","REQUIRED":false,"TOOLTIP":"A contact email address","MAXLENGTH":60},"ORGANISATION":{"TYPE":"text","DISPLAY":"Organisation","MAXLENGTH":250},"POSITION":{"TYPE":"text","DISPLAY":"Position","TOOLTIP":"The Job Title / Position held by the student","MAXLENGTH":60},"MOBILEPHONE":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"MOBILEPHONE","DISPLAY":"Mobile","TYPE":"text","TITLE":"Mobile numbers must be numeric, 10 characters and contain no spaces.","PATTERN":"[0-9]{10}","MAXLENGTH":"10","REQUIRED":true,"INFO_ONLY":false},"PHONE":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"PHONE","DISPLAY":"Home Phone","TYPE":"text","TITLE":"Phone numbers must be numeric, 10 characters and contain no spaces.","PATTERN":"[0-9]{10}","MAXLENGTH":"10","REQUIRED":false,"INFO_ONLY":false},"WORKPHONE":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"WORKPHONE","DISPLAY":"Work Phone","TYPE":"text","TITLE":"Phone numbers must be numeric, 10 characters and contain no spaces.","PATTERN":"[0-9]{10}","MAXLENGTH":"10","REQUIRED":false,"INFO_ONLY":false}},"FIELD_ORDER":["EMAILADDRESS","EMAILADDRESSALTERNATIVE","ORGANISATION","POSITION","MOBILEPHONE","PHONE","WORKPHONE"],"HEADER":"Contact Details"},"AdditionalDetails":{"DISPLAY":"Additional Details","TYPE":"contact-update","STEP_ID":"AdditionalDetails","CONTACT_TYPE":"student","HEADER":"","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"DisabilityDetailsInfo":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"DisabilityDetailsInfo","DISPLAY":"Disabilities","TYPE":"information","CUSTOM":true,"REQUIRED":false,"INFO_ONLY":true},"DISABILITYFLAG":{"VALUES":[{"DISPLAY":"No","VALUE":false},{"DISPLAY":"Yes","VALUE":true}],"EVENTS":{},"TRIGGER_EVENTS":{"hide_disabilities_change":{"TRIGGER_ON":"change","EVENT":"hide_disabilities","VALUE_RESTRICTION":"false"},"show_disabilities_change":{"TRIGGER_ON":"change","EVENT":"show_disabilities","VALUE_RESTRICTION":"true"}},"ID":"DISABILITYFLAG","DISPLAY":"Do you consider yourself to have a disability, impairment or long-term condition? 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PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How the NCVER and other bodies handle your personal information

The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act.Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market. The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf. The NCVER does not intend to disclose your personal information to any overseas recipients. For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy. If you would like to seek access to or correct your information, in the first instance, please contact RTOINSERT using the contact details listed below. DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice. Please refer to the additional State or Territory Authority Privacy Notice included in this application process should this be relevant to your application.

Surveys

Contact information

At any time, you may contact RTOINSERT to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

"},"ContactDetails":{"DISPLAY":"Contact Details","TYPE":"contact-update","STEP_ID":"ContactDetails","CONTACT_TYPE":"student","HEADER":"Contact Details","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"EMAILADDRESS":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"EMAILADDRESS","DISPLAY":"Email","TYPE":"email","MAXLENGTH":"60","REQUIRED":true,"TOOLTIP":"A contact email address","INFO_ONLY":false},"EMAILADDRESSALTERNATIVE":{"TYPE":"email","DISPLAY":"Alternative email address ","REQUIRED":false,"TOOLTIP":"A contact email address","MAXLENGTH":60},"ORGANISATION":{"TYPE":"text","DISPLAY":"Organisation","MAXLENGTH":250},"POSITION":{"TYPE":"text","DISPLAY":"Position","TOOLTIP":"The Job Title / Position held by the student","MAXLENGTH":60},"MOBILEPHONE":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"MOBILEPHONE","DISPLAY":"Mobile","TYPE":"text","TITLE":"Mobile numbers must be numeric, 10 characters and contain no spaces.","PATTERN":"[0-9]{10}","MAXLENGTH":"10","REQUIRED":false,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false},"PHONE":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"PHONE","DISPLAY":"Home Phone","TYPE":"text","TITLE":"Phone numbers must be numeric, 10 characters and contain no spaces.","PATTERN":"[0-9]{10}","MAXLENGTH":"10","REQUIRED":false,"INFO_ONLY":false},"WORKPHONE":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"WORKPHONE","DISPLAY":"Work Phone","TYPE":"text","TITLE":"Phone numbers must be numeric, 10 characters and contain no spaces.","PATTERN":"[0-9]{10}","MAXLENGTH":"10","REQUIRED":false,"INFO_ONLY":false}},"FIELD_ORDER":["EMAILADDRESS","EMAILADDRESSALTERNATIVE","ORGANISATION","POSITION","MOBILEPHONE","PHONE","WORKPHONE"]},"AdditionalDetails":{"DISPLAY":"Additional Details","TYPE":"contact-update","STEP_ID":"AdditionalDetails","CONTACT_TYPE":"student","HEADER":"","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"DisabilityDetailsInfo":{"EVENTS":{},"TRIGGER_EVENTS":{},"ID":"DisabilityDetailsInfo","DISPLAY":"Disabilities","TYPE":"information","CUSTOM":true,"REQUIRED":false,"INFO_ONLY":true},"DISABILITYFLAG":{"VALUES":[{"DISPLAY":"No","VALUE":false},{"DISPLAY":"Yes","VALUE":true}],"EVENTS":{},"TRIGGER_EVENTS":{"hide_disabilities_change":{"TRIGGER_ON":"change","EVENT":"hide_disabilities","VALUE_RESTRICTION":"false"},"show_disabilities_change":{"TRIGGER_ON":"change","EVENT":"show_disabilities","VALUE_RESTRICTION":"true"}},"ID":"DISABILITYFLAG","DISPLAY":"Do you consider yourself to have a disability, impairment or long-term condition? 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PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How the NCVER and other bodies handle your personal information

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

Surveys

Contact information

At any time, you may contact RTOINSERT to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How the NCVER and other bodies handle your personal information

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

Surveys

Contact information

At any time, you may contact RTOINSERT to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How the NCVER and other bodies handle your personal information

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

Surveys

Contact information

At any time, you may contact RTOINSERT to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

PRIVACY NOTICE

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO.

How we disclose your personal information

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How the NCVER and other bodies handle your personal information

administration of VET, including program administration, regulation, monitoring and evaluation
facilitation of statistics and research relating to education, including surveys and data linkage
understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

The NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.

If you would like to seek access to or correct your information, in the first instance, please contact RTOINSERT using the contact details listed below.

Please refer to the additional State or Territory Authority Privacy Notice included in this application process should this be relevant to your application.

Surveys

Contact information

At any time, you may contact RTOINSERT to:

request access to your personal information
correct your personal information
make a complaint about how your personal information has been handled
ask a question about this Privacy Notice

"},"userLogin":{"DISPLAY":"Enrol","TYPE":"user-login","ID":"userLogin","HEADER":"Please enter your details below to enrol"},"llnd":{"DISPLAY":"LLND Assessment","TYPE":"contact-update","STEP_ID":"llnd","CONTACT_TYPE":"student","HEADER":"LLND Assessment","BLURB_TOP":"","BLURB_BOTTOM":"","TERMS":"","BUTTON_TEXT":"Save","FIELDS":{"ReplaceWithID1":{"ID":"ReplaceWithID1","TYPE":"info_expandable","DISPLAY":"Language (Speaking, Listening, Grammar, Vocabulary)

Question: You are working in a team and your manager asks you to explain a new process to a new team member. How would you go about this?","CUSTOM":true,"EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":false,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false},"CUSTOMFIELD_Q1PARAGRAPH":{"CUSTOM":false,"AX_CUSTOM":true,"DISPLAY":"Task: Write a short paragraph explaining how you would explain a task or process clearly and professionally to someone who’s new","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_Q1PARAGRAPH","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"text-area","VALUES":[],"SYNC_TO_CUSTOM_FIELD":true},"ReplaceWithID2":{"ID":"ReplaceWithID2","TYPE":"info_expandable","DISPLAY":"Literacy (Reading & Writing)

Question: Read the following excerpt from a workplace health and safety policy: \"All staff must wear protective clothing when working in designated areas. Failure to comply with this policy may result in disciplinary action.\"","CUSTOM":true,"EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":false,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false},"CUSTOMFIELD_Q2TWOKEYRULES":{"CUSTOM":false,"AX_CUSTOM":true,"DISPLAY":"Task: What are two key rules stated in this excerpt?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_Q2TWOKEYRULES","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"text-area","VALUES":[],"SYNC_TO_CUSTOM_FIELD":true},"ReplaceWithID3":{"ID":"ReplaceWithID3","TYPE":"info_expandable","DISPLAY":"Numeracy

Question: You are preparing a quote for a client. You charge $45 per hour and expect the job to take 6.5 hours.","CUSTOM":true,"EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":false,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false},"CUSTOMFIELD_Q3TOTALJOBCOST":{"CUSTOM":false,"AX_CUSTOM":true,"DISPLAY":"Task: What will the total cost be for the job?","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_Q3TOTALJOBCOST","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"select","VALUES":[{"DISPLAY":"$260.00","VALUE":"$260.00"},{"DISPLAY":"$275.50","VALUE":"$275.50"},{"DISPLAY":"$292.50","VALUE":"$292.50"},{"DISPLAY":"$315.00","VALUE":"$315.00"},{"DISPLAY":"$0123","VALUE":"$0123"}],"SYNC_TO_CUSTOM_FIELD":true},"ReplaceWithID4":{"ID":"ReplaceWithID4","TYPE":"info_expandable","DISPLAY":"Digital Literacy

Question: You are asked to send a digital report to your supervisor by email. The report is saved as a Word document on your desktop.","CUSTOM":true,"EVENTS":{},"TRIGGER_EVENTS":{},"REQUIRED":false,"INFO_ONLY":false,"SYNC_TO_CUSTOM_FIELD":false},"CUSTOMFIELD_Q4LISTTHESTEPS":{"CUSTOM":false,"AX_CUSTOM":true,"DISPLAY":"Task: List the steps you would take to attach the file to an email and send it","DYNAMIC":true,"EVENTS":{},"ID":"CUSTOMFIELD_Q4LISTTHESTEPS","INFO_ONLY":false,"REQUIRED":true,"TRIGGER_EVENTS":{},"TYPE":"text-area","VALUES":[],"SYNC_TO_CUSTOM_FIELD":true}},"FIELD_ORDER":["ReplaceWithID1","CUSTOMFIELD_Q1PARAGRAPH","ReplaceWithID2","CUSTOMFIELD_Q2TWOKEYRULES","ReplaceWithID3","CUSTOMFIELD_Q3TOTALJOBCOST","ReplaceWithID4","CUSTOMFIELD_Q4LISTTHESTEPS"]}},"step_order":["userLogin","contactGeneral","llnd","review","billing"],"config_name":"Custom Field Form","allow_learners":true,"stylesheet":"enrol_minimal.css","group_booking":false,"step_layout":"left","adjust_field_labels":true,"required_complete_check":true,"terminology_student":"Student","cost_terminology":"Fee","course_terminology":"Course","instance_terminology":"Course Instance","login_or_create":true,"contact_create_only":true,"allow_clients":false,"allow_agents":false,"allow_trainers":false,"user_course_search":false,"add_course_selector":true,"location_filter":false,"contact_search_buttons":true,"contact_search_button_autocreate":true,"enrolment_response_text":"Loading...","enquiry_response_text":"Your Enquiry was successfully submitted.","note_response_text":"Your data was successfully submitted.","discounts_available":false,"disable_on_complete":true,"add_purchase_order":false,"allow_free_bookings":true,"always_free_bookings":true,"always_suppress_notifications":false,"request_signature":true,"request_parent_signature":false,"enquiry_on_tentative":false,"enquiry_requires_course":false,"enquiry_requires_complete":false,"user_contact_create":false,"post_enrolment_widget":false,"round_to_dollar":false,"allow_mixed_inhouse_public":false,"legacy_enrolment_mode":false,"invoice_on_tentative":false,"allow_update_payer_details":false,"payer_address_required":false,"show_step_info_block":false,"complete_step_events":false,"use_display_select_placeholder":false,"payer_terminology":"Payer","enrolling_terminology":"Enrolling","enrol_terminology":"Enrol","enrolment_terminology":"Enrolment","payment_method_selector_terminology":"Payment Method","enrol_invoice_terminology":"Enrol and Send Invoice","enrol_payment_terminology":"Pay and Enrol","enrol_tentative_terminology":"Enrol Tentatively","enrol_direct_debit_terminology":"Enrol ( Direct Debit )","invoice_selector_terminology":"Send Invoice","cc_payment_selector_terminology":"Credit Card","tentative_selector_terminology":"Tentative Enrolment","direct_debit_selector_terminology":"Direct Debit","create_user_start":false,"contact_validation_check":false,"confirm_emails":false,"client_course_filter":false,"domain_filter_exclude":false,"show_no_domain":true,"use_registration_form":true,"workshop_extra_billable_items":false,"multiple_workshop_override":"no_override","payment_tentative":false,"direct_debit_tentative":false,"invoice_tentative":false,"hide_cost_fields":false,"show_payer":false,"payer_australia_only":false,"enquiry_single_click":false,"enquiry_complete_events":false,"allow_inhouse_enrolment":true,"inhouse_confirm_bookings":false,"let_babies_enrol":true,"payment_flow":false,"sync_with_class_schedule":false,"ezypay_terminology":"Payment Plan","eway_shared_terminology":"Pay and Enrol","disallow_contact_switch_on_validate":false,"show_resumption_button":false,"ezypay_tentative":false,"lock_ez_plan":false,"send_admin_notice_initial":false,"include_terms_in_note":true,"payer_abn_review":false,"payer_abn_review_required":false,"allow_remove_course_cart":true,"lock_on_resume_trigger":false,"show_enrol_details_alert":false,"usi_verification_check":false,"lock_promo_code":false,"promo_code_by_course":false,"ignore_invisible_fields":true,"hide_cognito_login":true}}

TEST MODE

Enquiry Form